About us

Welcome to Casino de Charlevoix, where we're dedicated to providing an exceptional gaming experience in one of Canada's most breathtaking destinations. As part of the Loto-Québec family, a Crown corporation responsible for managing provincial gambling entertainment, we take pride in our commitment to fair play and customer satisfaction.

Our scenic land-based casino and resort complex is located in La Malbaie, Québec, where guests can enjoy a vast selection of over 900 slot machines and numerous table games. But what truly sets us apart is the unique blend of gaming with stunning natural surroundings, making every visit an unforgettable experience. Our year-round operation offers not only exciting entertainment options but also world-class amenities such as restaurants, bars, spa facilities, golf courses, and outdoor activities.

As a regulated government-backed operation, we prioritize responsible gambling practices and offer various tools to help players manage their playtime responsibly, including self-exclusion agreements, on-site counselling, and reality checks. We are committed to upholding the highest standards of conduct, fairness, and respect for all our guests.

Our complex is integrated with the historic Fairmont Le Manoir Richelieu hotel, offering an upscale destination-style experience that caters to both local and international visitors. Our bilingual staff ensure that everyone feels welcome and at ease during their stay, whether they're enjoying a game of chance or simply taking in the breathtaking views.

As part of our commitment to customer satisfaction, we offer comprehensive support services through various channels, ensuring that all queries are addressed promptly and efficiently. Whether you're planning your next gaming getaway or just looking for information on our facilities, we invite you to join us at Casino de Charlevoix – where every moment counts!